Neha - * Beware of scammers posting fake support numbers here. Insert Image option, as shown in following screenshot. Note : Please do not provide any GIF links, simply attach the screenshot while reply using Do you get any error when you access your Office application on your system?.Settings (gear icon on top right), under “ Your app settings”, click To capture the screenshot, sign in to Office 365 portal, click on Please provide the screenshot of your Office 365 for business subscription page.If the problem persists, please provide the following information to troubleshoot: Try to sign in to Skype for business as well, see if this is resolved. Open Control Panel>User Account>Credentials Manager>Windows Credentials>Delete all MicrosoftOffice16 and MicrosoftOffice15 credentials.Īfter deleting the cached password, open Word and click File>Account>Sign in and enter your Office 365 log in credentials.To sign out, open any Office application, let’s say Word, click Sign out from Office application and close all the Office applications opened on your system.If you are unable to sign in to your Office applications, please follow the steps below to remove the Windows credentials:
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